Los Angeles: If you are unable to keep your scheduled appointment, you must give a minimum of 48 hours notice. Otherwise, you will be responsible to pay the fee for the missed appointment. Pre-paid appointments are non-refundable, but can be applied to a future appointment.
If you cancel your appointment, and pay for your appointment, you can reschedule an appointment within 6 months of your original appointment date. If you cancel the rescheduled appointment, then you will forfeit your payment. Be sure when you reschedule that you are 100% sure that you can make the rescheduled appointment.
Cancellation Policy for Touring Cities:
If you are unable to keep
your scheduled appointment, you must give a minimum of two weeks notice.
Otherwise, you will be responsible to pay for the missed appointment.
Deposits are non-refundable, but may be applied to future bookings. If
you need to cancel within the two week window, you must pay for your
appointment on the day that you cancel and the entire balance can be
applied to a future booking within 6 months in Los Angeles, or to the
next time Keisha is in the touring city.
I know that sometimes unexpected things happen and despite your sincere intention of showing up for your appointment, you end up having to cancel. If you pay for your appointment that day via PayPal, then you can apply that payment to your next appointment within the next six months in Los Angeles, or the next time I come to your city.
You must agree to my cancellation policy before you can book an appointment. By filling out the appointment request form, you are agreeing to the cancellation policy.